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Delivery & Shipping

Deliveries

We aim to dispatch your order within 3 days of ordering. Length of time of arrival should be within 1-7 days in the UK after dispatch., depending on the item.

International deliveries may take longer. Please contact us for special requirements and to discuss access arrangements: sales@designgallery.co.uk

The Design Gallery cannot be held responsible if an item of furniture or other delivery cannot gain access to, or does not fit in its intended space.

All items are professionally packed using recycled materials where available.

Free UK deliveries

We are pleased to offer free shipping within the UK with no limit on the size of the piece. You are also very welcome to come and collect your order from our showroom by prior arrangement – please email us if you’d like to do this. Our showroom is in Marsh Green, Edenbridge, Kent.

International shipping charges

Europe: up to 2kg £45; up to 10kg £85

Rest of the World: up to 2kg £65; up to 10kg £85

Larger items such as furniture are quoted individually.

The customer is responsible for the payment of any customs duties.

Insurance

Items will be insured for the correct value for loss and damage, this will be included in any shipping costs.

The Design Gallery is not liable for damage or other costs associated with customer collections or customer’s third party couriers.

Payment methods

We are happy to accept most debit and credit cards or please contact us if you’d like to pay via bank transfer.

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